Privacy Policy

Last Updated: 06/11/2025

At Im-Ray Auto Namibia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website https://www.im-rayauto.com or interact with us in person.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide:

• Contact Information: Name, email address, phone number, physical address.
• Financial Information: When you apply for financing, we collect information such as your income and employment history.
• Vehicle Preferences: Information about the vehicles you are interested in.
• Transaction Information: Details about the vehicles you purchase, lease, or service, and the related financial terms.

Information Collected Automatically:

• Usage Data: We use tools like Google Analytics to collect information about your interaction with our Site, such as your IP address, browser type, pages visited, and the time spent on those pages.
• Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site traffic, and for advertising purposes. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Respond to your inquiries and provide customer service.
• Process your credit application and facilitate vehicle financing or leasing.
• Schedule and manage vehicle service appointments.
• Send you marketing communications about special offers, new vehicles, and services (you may opt-out at any time).
• Improve our website and marketing efforts.
• Comply with legal obligations.

3. How We Share Your Information

We may share your information with the following types of third parties:

• Lenders and Financial Institutions: To process your credit application and arrange for financing.
• Vehicle Manufacturers: To register your vehicle, facilitate warranties, and for recall purposes.
• Service Providers: Companies that perform services on our behalf, such as website hosting, data analysis, marketing assistance, and credit card processing.
• Legal and Governmental Entities: When required by law, or to protect our rights and the rights of our users.
• Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business.

We do not sell your personal information to third parties for their own marketing purposes without your explicit consent.

4. Your Choices and Rights

You have choices regarding our use and disclosure of your information:

• Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in any email, or by contacting us directly.
• Cookies: Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject browser cookies. Please note that if you do so, some parts of our Site may not function properly.
• Access and Correction: You may contact us to request access to or correction of the personal information we hold about you.

5. Data Security

We use administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, theft, and loss. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Im-Ray Auto Namibia
Email: info@imray-auto.com